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We are contacted daily with questions about our unique services. Some of the questions that are most frequently asked (and therefore most frequently answered ) have been included here for your reference.
General FAQs | Pricing FAQs | Company FAQs | Technical FAQs
Where is FolioSnap physically located?
Our business offices are located in Long Beach, California. We also have a virtual office network that allows some of our extended sales and support staff to assist you remotely from various other locations. All FolioSnap websites are hosted at our world-class datacenter in Dallas/Fort Worth, Texas. For more technical information about our datacenter, please see our Technical FAQs.
How long has FolioSnap been in business?
Our parent company has been in business since 1998, first as Applejack Media and later incorporated as Globalcentric LLC. During that time, the company has consistently produced innovative online brands providing web-based services to businesses and consumers worldwide. Launched in 2004, FolioSnap is the company's most successful brand to date and continues to thrive as the fastest-growing provider of online portfolio services to the world's creative community.
Does FolioSnap have a full-time staff?
Yes. A full-time executive team manages our daily operations and provides direction for our continued growth. The executive team is supported by an experienced stable of specialists comprising our certified support team, software development group, and a small sales and marketing force. In addition to our in-house staff, we've also contracted an elite technical group to oversee our datacenter operations and to monitor our server network 24 hours a day.
What are FolioSnap's business hours?
Our sales and support teams are available to assist you 24 hours a day, 7 days a week. The official business hours of our executive team are posted on our contact page, but believe us... they work much longer hours to make sure FolioSnap remains the best service of its kind for our clients!
Is FolioSnap a profitable and long-term company?
Yes. Initially incubated by our parent company, we've been independently profitable since our second month of operation. With absolutely ZERO debt and a growth rate fueled primarily by word-of-mouth referrals from existing clients, FolioSnap has become the fastest-growing provider of online portfolio services to the world's creative community. Our desirable market position and demonstrated ability to thrive will safeguard the investments of our faithful clients for many years to come.
What if my question is not answered on this page?
If your question is not answered on this page, try browsing one of our many other FAQs. Otherwise, please feel free to contact us day or night for fast and friendly assistance by phone or e-mail. We're eager to show you that FolioSnap is the best and easiest way to build and manage a professional portfolio online, and we can't wait to get you started on yours!