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We are contacted daily with questions about our unique services. Some of the questions that are most frequently asked (and therefore most frequently answered ) have been included here for your reference.
General FAQs | Pricing FAQs | Company FAQs | Technical FAQs
What kind of service does FolioSnap provide?
FolioSnap is a powerful web application that photographers, fine artists, and other creative professionals can use to build a complete portfolio website quickly, with no software to download and no need to learn HTML. Our comprehensive web-based site manager makes customizing, managing, and promoting a professional online portfolio uncomparably affordable and impossibly easy!
What if I'm not very experienced with computers?
No problem! Our unique services are equally accessible to the tech-novice and the tech-savvy alike. As long as you can use your keyboard and mouse, you have all of the skills required to create and maintain a professional portfolio website using FolioSnap. If you're still uncertain about venturing into website territory for the first time, we encourage you to take this leap of faith with confidence. While there may be a slight learning curve in the very beginning, you'll pick it up much quicker than you might expect. We're also here to assist you whenever you need help, 24 hours a day, 7 days a week.
How does FolioSnap work?
Say goodbye to your webmaster forever! Using our simple point-and-click interface, you can upload images of your work directly from your computer to your website. Once uploaded, each image can be assigned to one or more galleries in your online portfolio. You can also create additional info pages, which combine with your galleries to form a complete and professional portfolio website. Select from dozens of design options and manage other website settings without knowing a single word of programming code. Update your website as much as you want, whenever you want, from anywhere in the world!
Why do I need a FolioSnap portfolio?
Having an online portfolio is the quickest and easiest way to share your best work with anybody who has an Internet connection. A professional portfolio is unquestionably the most invaluable tool for marketing yourself to potential clients, buyers, and employers. Even if you're a hobbyist, an online portfolio can help to identify and strengthen your creative skills by turning your musings into a cohesive and presentable body of work. It's also an easy and impressive way to share your images with friends, family, and colleagues all over the world.
Does FolioSnap work with both Windows and Mac OS?
Yes. FolioSnap is 100% compatible with both the Windows and Mac OS platforms. It's also 100% compatible with every major web browser. That goes for your website administration tools, as well as your actual website, since universal compatibility is an essential part of FolioSnap's long-standing commitment to professional usability and presentation standards.
How long does it take to set up my FolioSnap portfolio?
Your portfolio website is created and published to the Internet the moment you sign up for a free trial. You can then log in immediately to start customizing your website design and building your image galleries. We've found that most of our clients have a complete and professional website up and running in just a few short hours. Of course, you can continue making unlimited updates to your website and galleries whenever you want, and every update is as easy as point-and-click!
Do I need to download any software or know HTML to use FolioSnap?
Absolutely not. There is no software to download, and you do not have to know HTML or any other programming code to benefit from our unique service. Our web-based interface allows you to create and manage your entire website with point-and-click simplicity using nothing but your web browser and your own images. Of course, knowing a little HTML or CSS can only help you customize your website further.
Will I need to find a web host for my FolioSnap website?
Absolutely not. Our complete web hosting services are included free of charge with every FolioSnap package. That includes high-speed managed web hosting in our world-class datacenter, daily redundant data backups, and 24-hour network monitoring to ensure 100% uptime for your website, e-mail, and other hosted services. Why pay extra for web hosting when you don't have to?
Can I use my own domain name with my FolioSnap website?
Yes. Although every account comes with a unique foliosnap.com website address, you can easily replace that address with your own domain name at any time. Having your own domain name adds an extra layer of professionality and legitimacy to your online portfolio and enables you to create your own e-mail addresses. If you don't have your own domain name, we can help you find and register one in less than a day. Or, if you already have one, we can help you set it up on your new website in no time.
What if my question is not answered on this page?
If your question is not answered on this page, try browsing one of our many other FAQs. Otherwise, please feel free to contact us day or night for fast and friendly assistance by phone or e-mail. We're eager to show you that FolioSnap is the best and easiest way to build and manage a professional portfolio online, and we can't wait to get you started on yours!