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We are contacted daily with questions about our unique services. Some of the questions that are most frequently asked (and therefore most frequently answered ) have been included here for your reference
General FAQs | Pricing FAQs | Company FAQs | Technical FAQs
How much does FolioSnap cost?
FolioSnap pricing starts at just $13.99 per month, depending on your selected package and payment options. There are no setup fees or other hidden charges whatsoever, and no long-term contracts are ever required. Combined with our unparalleled benefits, these flexible price factors provide our clients with the world's best value in online portfolio services, as well as the lowest cost of entry for a professional web presence. For complete pricing information, please refer to our Plans and Pricing page.
Can I try FolioSnap free before I decide to pay?
Yes. In fact, we believe so strongly in the "try before you buy" philosophy that we don't let you pay a dime until you've tried our services free of charge. Every paying client of ours began as a free trial user. Currently, more than 35% of our trial users become clients within the first 5 days of their free trial, and more than 80% become clients before their free trial period ends. Once you've experienced the countless benefits of FolioSnap first-hand, we think you'll become a client too!
How does FolioSnap's free trial work?
Your free trial includes everything you'd get as a paying client - except for the bill. In fact, we don't even want your credit card information until you've decided to stay. Your website is published LIVE to the Internet as soon as your trial period begins, and you are free to customize your design, upload unlimited images, and even sell your work online with absolutely no risk or obligation. When you're ready to upgrade, just login and select your desired package. Or, if you decide to look elsewhere, you can simply walk away from your trial at any time. Abandoned trial accounts are automatically deleted shortly after they expire.
What payment methods does FolioSnap accept?
All major credit and debit cards are accepted as payment, including Visa, Mastercard, Discover, and American Express. Paying by credit or debit card provides you much greater convenience and security than traditional, non-electronic payment methods and helps ensure that your account is always up to date. It also saves you time and postage and allows us to process refunds instantly when needed.
How does FolioSnap protect my credit card information?
We take every available precaution to safeguard your credit card details, as well as any other personal data that you manage through our online services. For maximum protection, we use advanced 128-bit SSL encryption technology whenever sensitive information is updated or transmitted through our network. You will know the encryption is working when you see the closed padlock icon or the unbroken key icon (depending on your web browser) at the bottom of the page. Rest assured, your information is guaranteed safe and secure with FolioSnap at all times. We stake our reputation on it!
Can I cancel my FolioSnap website at any time?
Yes. Cancellations can be completed quickly and easily online at any time. If you ever decide that you no longer need your FolioSnap website, you can cancel it whenever you like without hassles or penalties of any kind. Your obligation is only month-to-month, even with a quarterly or annual payment plan, so early cancellations often result in a prorated refund for any unused months.
Is there any way to enjoy FolioSnap free of charge?
Yes. We give all of our clients the opportunity to get their fees waived by referring new trial users. Each referral who becomes a paying client is worth 3 credits, and every 5 credits can be redeemed for a free one-month extension on your selected plan. Clients who regularly refer their friends, family, and colleagues to FolioSnap may never have to pay for our professional online portfolio services again!
What if my question is not answered on this page?
If your question is not answered on this page, try browsing one of our many other FAQs. Otherwise, please feel free to contact us day or night for fast and friendly assistance by phone or e-mail. We're eager to show you that FolioSnap is the best and easiest way to build and manage a professional portfolio online, and we can't wait to get you started on yours!
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